Ekaika

Frequently Asked Questions

Find Answers to Common Inquiries About Our Products, Ordering, and More!

What types of hair accessories do you offer?

We offer a diverse selection of hair accessories, including hair clips, hair ties, headbands, and tiaras, perfect for any occasion or hairstyle.

How do I place an order for hair accessories?

To place an order, browse our collection, select your desired hair accessories, and add them to your cart. Once you're ready, proceed to checkout and follow the instructions to complete your purchase.

What payment methods are accepted?

We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment options to ensure a smooth transaction.

How long does shipping take?


Orders are typically processed within 1-3 business days. Shipping times vary based on your location and selected shipping method, but standard shipping usually takes 5-10 business days.

What if my product gets damaged during shipment?

We will not be able to replace or refund for the products that gets damaged in the shipment process. We can assure you that we take utmost care while packing your precious purchase. We use bubble wraps or other necessary materials to safeguard the product from bumps & jumps during shipment.

Do you offer special discounts for bulk purchases?

Yes, we provide discounts for bulk purchases. Please reach out to us directly for more information on pricing and availability.

How should I care for my hair accessories?

To maintain the quality of your hair accessories, avoid exposing them to water and excessive heat. Store them in a cool, dry place, and clean them gently with a soft cloth if necessary.

How can I stay updated on new arrivals and promotions?

To stay in the loop about our latest products, special promotions, and exclusive offers, subscribe to our newsletter and follow us on our social media platforms.